SALON SERVICES POLICY
We will always perform a thorough consultation prior to your service and include a quote on request.
However, if the final result doesn’t present as you discussed, we will rectify it at no extra charge. HD Hair Studio allows 3 days maximum for you to return with undesired results. If you are unhappy with the final result by choice (change of mind etc.), we will re-work at the usual pricing rates.
We cannot guarantee the longevity of a colour if you have not purchased the prescribed home hair care regime and followed the instructions of your stylist.
If Olaplex is used in your service there will be NO refund given.
If you do not wish to have us re-work, we cannot refund you.